Frequently Asked Questions
Everything you need to know about shopping with Alpine International
What are your standard shipping times?
We offer worldwide shipping with typical delivery times ranging from 3 to 7 business days for domestic orders and 7 to 14 business days for international destinations.
What is your return policy?
We provide a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our real-time tracking portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, Alpine International ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your location.
How can I contact customer support?
Our dedicated support team is available via email at [email protected] or through our live chat feature from 9:00 AM to 5:00 PM EST, Monday through Friday.